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Letter by DGCA to CEO's of all airlines.
Following the case where a visually impaired passenger was denied boarding by a reputed airline, the Director General of Civil Aviation (DGCA) has issued a circular dated 13th June 2011.
This circular states that “no airline shall refuse to carry persons with disability or persons with reduced mobility. All the airlines are directed to formulate a detailed policy for carriage of disabled persons or persons with reduced mobility including blind and publish the same on their respective website. All the airlines are also directed to make the same available at different airports and also sensitize their employees in this regard.”
If anyone needs the original pdf copy of this circular, please feel free to contact us.
Find the text version below.